Many companies are starting fresh or upgrading existing business processes to remain competitive with underlying change in industry, customer expectations, or require an updated infrastructure by scrapping the legacy inefficient designs.
Depending on type, many organizations face multiple challenges such as resistance to change, difficult to measure success of process, integration with existing systems, workflow bottlenecks, high implementation costs, user adoption and most of time it goes unnoticed which is directly or indirectly elevates your operating cost.
It’s critical to understand, analyze, and map workflows by creating a clear and concise process from start to finish. The key elements of process mapping are business activities, triggering input/output results, decision points, and roles to ensure accountability. This process mapping benefits to identify bottlenecks, improve communication, enhance efficiency.